Privacy Policy
Effective Date: Jun 1, 2023
Last Updated: July 28, 2025
Welcome to PenGravity.com. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our Learning Management System (LMS) to access educational content.
If you have any questions or concerns, you may contact us at:
📧 Email: admin@pengravity.com
📱 Phone/WhatsApp: +92 325 2666328
1. Who We Are
PenGravity is an online education platform focused on preparing students in Pakistan for competitive exams such as CSS (Central Superior Services) and PMS (Provincial Management Services). We provide lectures, notes, and resources through our LMS portal at www.pengravity.com.
2. Information We Collect
We collect the following types of personal and non-personal information:
a. Personal Information
Name
Email address
Phone/WhatsApp number
CNIC (if required for certification)
Academic details
Payment information (processed through secure third-party gateways)
b. Technical Information
IP address
Device type
Browser type
Location data (approximate)
Time and duration of LMS usage
c. Cookies & Tracking
We use cookies and similar technologies to enhance user experience, remember preferences, and analyze user activity.
3. How We Use Your Information
We use the collected data for the following purposes:
To provide access to our educational content
To personalize your learning experience
To send updates, reminders, and course notifications
To process payments and manage subscriptions
To improve the platform and troubleshoot issues
To comply with legal requirements
4. Sharing of Data
We do not sell or rent your personal data. However, we may share information with:
Trusted service providers (e.g., payment gateways, hosting services)
Government or legal authorities, if required by law
Internal staff and academic partners, only for educational or administrative purposes
5. Data Security
We take strict security measures to safeguard your information:
SSL encryption for all data transfers
Role-based access control for admins and tutors
Regular system audits and backups
Secure third-party payment integrations
6. Your Rights
As a user, you have the right to:
Access, update, or delete your personal information
Request a copy of your stored data
Opt-out of marketing or promotional emails
Withdraw consent where applicable
You may exercise these rights by contacting us at admin@pengravity.com.
7. Children’s Privacy
PenGravity is intended for students aged 16 and above. We do not knowingly collect data from children under 16. If such data is discovered, we will delete it immediately upon request.
8. External Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices. We encourage users to read the privacy policies of those websites.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or our services. Any updates will be posted on this page with the new "Last Updated" date.
10. Contact Us
For any questions, concerns, or data access requests, please contact us:
PenGravity – Online Education for CSS & PMS
📧 Email: admin@pengravity.com
📱 Phone/WhatsApp: +92 325 2666328
🌐 Website: www.pengravity.com
Your trust is important to us. Thank you for choosing PenGravity as your partner in exam success.